1. Software

Once the software has been delivered to you electronically and made accessible for use, we cannot provide refunds. Due to the nature of software products, we are unable to verify if the software has been installed, activated, or utilized. Therefore, we cannot accept refund requests based on claims of non-delivery or non-usage.

2. Evaluation and Free Trials

If we offer an evaluation period or free trial for our software, we encourage you to take advantage of it to evaluate the product's features, compatibility, and suitability for your needs. During this evaluation or trial period, you can determine if the software meets your requirements before making a purchase. Once the purchase is made, the no refund policy will apply.

3. Coaching Services

Our coaching services involve the provision of expert guidance, support, and knowledge transfer. Due to the personalized and time-sensitive nature of coaching, refunds are not available once the services have been rendered. This is because the value of coaching is derived from the time, effort, and expertise provided by our coaches, which cannot be recovered once the service has been delivered.

4. Change of Mind

We understand that circumstances may change, and personal preferences may evolve. However, we cannot provide refunds for software or coaching based on changes of mind or personal circumstances once the product or service has been delivered.

5. Defective Software or Service

In the unlikely event that our software is proven to be defective or our coaching services do not meet the expected standards, we encourage you to contact our customer support team promptly. We will investigate the matter and, if there is a genuine issue, provide appropriate remedies, such as software updates, bug fixes, or an opportunity to address any concerns regarding the coaching service.

6. Unauthorized Use or Misuse

If we determine that the software has been obtained illegally, shared without proper authorization, or used in violation of the license agreement, or if our coaching services are misused or abused, we reserve the right to terminate associated rights or access without providing a refund.

7. Exceptions

In exceptional cases where specifically mandated by applicable consumer protection laws or regulations, we will comply and provide refunds as required by law.

Please note that this no-refund policy is established to maintain the integrity of our products and services. By making a purchase, you acknowledge and agree to abide by this policy.

If you have any questions or concerns regarding this policy, our software, or coaching services, please contact our customer support team before finalizing your purchase.

Please be aware that this policy does not affect your statutory rights or any other consumer protection rights that may be applicable.